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Privacy Policy

Validata Lender Services Privacy Policy
Consistent with our core values and company mission, Validata Lender Services takes our customers privacy seriously and has put in place appropriate measures within our organization to ensure that all Validata Lender Services employees comply.

Validata Lender Services Privacy Statement
Validata Lender Services is committed to safeguarding your privacy and protecting your personal and corporate information against unauthorized use. The following statements explain the policies we adhere to regarding the collection of data, information security, and privacy standards ("Privacy Policy").

Information Validata Lender Services Collects
Validata Lender Services markets merchant card services by and though our relationship with other third parties, to merchants located within the United States. As a part of our business operations, we routinely collect and retain information about our customers (“Customer Information”). This Customer Information is necessary to perform the responsibilities of Validata Lender Services in providing our services to our Customers. This Customer Information may be used for, but is not limited to, such activities as: developing and submitting a proposal, administration of records; execution of accounting and funding; compliance with laws or regulations; and/or the development of future products.

Validata Lender Services is the sole owner of the information we collect. We will not sell, share, trade, or rent this information to others in ways different from what is disclosed within this Privacy Policy or agreed to contractually with our customers. The majority of our customers are businesses or other non-person legal entities. While most of the Customer Information we collect is not of a personal nature, certain information collected related to completion of a merchant application and portions of the transaction information we receive may include public and non-public information about individuals as well as about the entities with which they conduct business activities.

All Customer Information obtained by Validata Lender Services, whether it is information we solicit directly from our customers, from visitors to our website, or collect during the processing of transactions, we regard as "private" and we will take appropriate steps to protect its integrity and confidentiality. No information regarding specific persons will be provided to any third party except:

  • to obtain commercial and credit information to establish, maintain or renew a customer's contract(s),
  • as may be required to provide any of the services for which a customer has engaged Validata Lender Services,
  • as may be legally required by law,
  • to assist in preventing or prosecuting fraud, or to otherwise comply with a requirement or request of the government,
  • to comply with the rules and regulations of any credit or debit card payment network, or
  • with the person's or company’s written consent.

This policy does not preclude Validata Lender Services use of non-personal, summarized, derived, or aggregate information for its internal operations and from time to time, to entities that may have products or services that may be of interest to our customers.

Information Collected Via Our Website
We may solicit, collect, or retain public or non-public personal information regarding customers or visitors to our website only as required to allow Validata Lender Services to respond to requests for information about products and services, to execute a merchant application, or other items required to provide our services. The only information Validata Lender Services obtains about a visitor to our website is information that is voluntarily supplied. This type of personal information (name, address, telephone number, e-mail address, etc.) will be used to contact you to fulfill your request.

Third Parties
Certain services sold by Validata Lender Services, may be provided by organizations with which Validata Lender Services has a contractual relationship. In such cases, Validata Lender Services may provide information obtained about a customer to these organizations. These vendors and service companies agree to respect the confidentiality of such information, safeguard it, and abide by applicable law. We may also be required to disclose Personal Information in response to requests by legal, governmental, or regulatory agencies with proper jurisdiction.

Cookies
The Validata Lender Services website may create a file, or "cookie," on the hard drive of your computer in order to retain information that is used by our website. These files are used during your online session to ensure that access to our site is authorized and to control certain parameters of your communication session with our website. We do not use these files to monitor the behavior of visitors to our sites.

Restrictions to Children
Our website does not provide content intended to attract or encourage the participation of children. We do not solicit or knowingly accept information from persons under the age of 18.

Changes To Validata Lender Services Information Security And Privacy Statement
In order to ensure that our information security and Privacy Policies are appropriate and effective and that these Privacy Policies reflect the ongoing changes in our industry, Validata Lender Services will review its policies and practices regularly and may make appropriate changes as warranted. When changes are made that affect Validata Lender Services Privacy Policy, the Validata Lender Services website will reflect such changes.

Refund Policy
Validata Lender Services does offer a refund on the products we provide provided the service has not been completed. If the subject property has been inspected but the service has been canceled we will provide a refund minus a trip/cancellation fee that would be disclosed on the credit card & eCheck Authorization form. If you have specific questions to refunds please contact Validata lender Services at help@validatals.com.

Inquiries
If you have a question or comment regarding this Privacy Policy, please contact: Validata Lender Services via email at help@validatals.com